Wednesday, November 19, 2008

Insights from Customers at a Shaved Ice Stand

I came across this article this morning. It's from 2006, so it is old. However, what struck me as most important about the entire article was the quotes from customers. There are some good nuggets for insight in this article. It's always helpful to know what your customers are thinking.

I would encourage you to take a moment and read this article. I consider this one of those "magic lanterns" for concessionaires. It's just an opportunity to gain more insight into how you may be able to serve the absolute best products to your customers.

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