Wednesday, March 5, 2008

Customer Service with a Smile!

Isn’t it irritating to try and do business with a company only to be faced with rude, inconsiderate people? Whether you are dealing with them over the phone, through email, or in person…it just irks you. I know it does for me. My first reaction is always, “hey…I’m trying to patronize your business…treat me with some respect.” My second reaction is generally, “this is the last time I do business here.” I think those reactions are pretty common with most people when faced with inconsiderate customer service.

Fortunately, you never have to worry about that with Whether you call us, email us or stop in at our physical location, you will always be treated with respect. Customer service reigns supreme in everything we do! Everyone involved in our operation “gets it.” They understand the simple fact that if you don’t take care of your customers, the end result is that you won’t have any customers and then you won’t have a job. Everyone in our company strives to make sure the customer always gets the best possible each and every time they choose to do business with us.

Here’s a recent example of how we interact with every one of our customers:

"My experience with this company has been very positive in every way. I have placed orders via their website and have always received exactly what I ordered and in a very timely manner. I have placed phone orders with several different customer service people and I have always received very friendly, courteous and helpful conversations and the same accuracy and speed of shipment. My experience with this company could not be more satisfactory. Great selection, service, attitude, and prices!"

That’s the way we do it every single time!

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