Wednesday, October 28, 2009


The Customer is Always the Priority



We haven’t featured any of the great responses we’ve had from our wonderful customers in a while. At 1-800-Shaved-Ice.com, CottonCandyExpress.com, and HawaiianShavedIce.com one of our main priorities is to provide top notch customer service to every person or business that we deal with on a daily basis. As you know from reading our blog, we think that customer service is an incredibly important factor for the success of any business—whether it’s a concessions business or any other type of business.

Because of our dedication and respect for customer service, we always enjoy getting feedback from our customers. And…occasionally, we enjoy sharing those ‘feel good’ quotes. So, here goes:

"Great Customer Service! Could not be more pleased! They were wonderful and I'll continue to do business with them. A great company! Fabulous! Wish more companies had this type of customer service."
Martha, WA

"My experience with this company has been very positive in every way. I have placed orders via their website and have always received exactly what I ordered and in a very timely manner. I have placed phone orders with several different customer service people and I have always received very friendly, courteous and helpful conversations and the same accuracy and speed of shipment. My experience with this company could not be more satisfactory. Great selection, service, attitude and prices!"
Roger, IA

"At 1-800-Shaved-Ice, you will find high quality merchandise at very reasonable prices. I have always had prompt deliveries, great customer service and even follow up care. I highly recommend them!"
Tanya, FL

We share these quotes to highlight the fact that being passionate about providing quality customer service pays off…time and time again. We hope that these quotes will inspire you to develop a policy for your own business that is dedicated to providing your own customers with great products and excellent service too.

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